SERVICE CONTRACTS

At New Start Energy, we understand that downtime costs time, money, and trust. That’s why our Service Contracts are designed to give you complete confidence that your Variable Speed Drives (VSDs) and related equipment are always performing at their best — with support you can count on.

Keep Your Systems Running at Peak Performance

Our maintenance packages give you priority access to our expert engineers, guaranteed response times, and scheduled preventive maintenance to minimize unexpected failures. Whether you operate a single site or manage multiple facilities, we have a contract to match your operational needs.

Why Choose a Service Contract with Us?

Priority Breakdown Response

When things go wrong, our engineers are on-site fast, getting you back up and running.

Scheduled Preventive Maintenance

Regular servicing that helps you avoid unexpected breakdowns and prolongs equipment life.

Dedicated UK-Based Support

Local engineers, available Monday to Saturday, 8am to 8pm.

Flexible Contract Options

Choose from annual or multi-year agreements, and tailor your plan to fit your business.

Peace of Mind

Scheduled maintenance and dependable support from a team that knows your systems inside out.

Three Levels of Care

We offer three tiers of service, designed to suit your operation’s size, speed, and support requirements:

Standard

Ideal for smaller operations or where uptime requirements are moderate. Includes core maintenance and scheduled response.

Premium

For businesses that need faster support and extra peace of mind, with quicker response times and priority mobilization.

Elite

The ultimate coverage for mission-critical systems — rapid response, additional coverage days, and a full annual system health check included.

Flexible Payment & Multi-Year Options

We know every business operates differently, so we offer flexible payment structures and long-term agreements with built-in benefits:

Annual, quarterly, or monthly payment options

Discounts for multi-year commitments

Early renewal rewards for loyal customers

Let’s Find the Right Plan for You

Every operation is unique. Talk to our service team today to discuss your needs and get a tailored proposal that fits your equipment and operational goals.